At Convergent1, we utilize many SaaS (software as a service) solutions. Some of our in-house programming engineers have developed various service tools. However, we’ve also worked with representatives that are leaders within their specialization. The SaaS application is cost efficient technology; however, you don’t derive the value and effectiveness from the application. In fact, it’s from the expertise of knowing how to utilize its capability and implement it effectively. When it comes to using a SaaS product, we believe a best practice is to engage experts. This will, in turn, ensure your organization’s success in using these tools.